Track & Trace

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, company name, email address, phone number, billing/shipping address, and identification details (if required for customs).

  • Service Information: Shipment details, freight documentation, tracking numbers, and payment records.

  • Technical Information: IP address, browser type, device information, and cookies when you visit our website.

  • Other Information: Any additional data you provide voluntarily (e.g., through contact forms, quote requests, or customer surveys).

How We Use Your Information

We use the information we collect to:

  • Provide and manage our logistics, freight, and warehousing services.

  • Communicate with you regarding quotes, shipments, and customer support.

  • Process payments and issue invoices.

  • Comply with legal and regulatory requirements, including customs and trade compliance.

  • Improve our services, website experience, and customer satisfaction.

  • Send promotional offers, newsletters, or updates (if you opt in).

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers & Partners: Carriers, customs agents, warehouse operators, and IT service providers who help us deliver our services.

  • Legal Authorities: When required by law, regulation, or legal process.

  • Business Transfers: In case of a merger, acquisition, or company restructuring, your data may be transferred as part of business assets.

All third parties are required to handle your information securely and only for the purposes of providing services to us.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality and performance.

  • Remember your preferences and settings.

  • Analyze website traffic and usage trends.

  • Provide personalized content and advertising.

You may choose to disable cookies in your browser settings, but some features of the site may not work properly.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure. These measures include encryption, access controls, and secure servers.

Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., customs and tax records).

Your Rights

Depending on your location, you may have rights under privacy laws (such as GDPR or CCPA), including the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal data.

  • Restrict or object to the processing of your data.

  • Withdraw consent where applicable.

  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at: info@swiftfreightlogistics.ltd.

International Data Transfers

As a global logistics provider, your data may be transferred and processed in other countries. We take steps to ensure such transfers comply with applicable data protection laws.

Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it immediately.

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